1. Appointment
Online or walk-in slots, reminders and queue tokens.
200+Facilities
2,000,000+Patient visits
25,000+Clinicians
99.9%Uptime
SmartHospitalSmartConnect Hospital ERP
Hospital ERP with a complete digital patient journey.
SmartConnect Hospital ERP connects patient care, clinical operations and hospital business on one platform — appointment through post-discharge follow-up.
OT, ICU, emergency, blood bank, ambulance, CSSD, housekeeping, diet, HR & payroll, finance, purchase, inventory, biomedical equipment, insurance/TPA, MIS, BI and AI-assisted analytics stay on the same patient and facility record.
Patient data flow
End-to-end journey on one Hospital ERP.
From the first appointment to post-discharge CRM — every step inherits the same UHID and visit record.
Hospital data flow Appointment → Registration & UHID → OPD → Diagnostics → Admission → Treatment → Pharmacy → Billing / TPA → Discharge → Post-discharge CRM
2. Registration
UHID, QR/barcode identity and patient history.
3. OPD
Queue, consultation, prescriptions and referrals.
4. Diagnostics
Lab, sample collection, radiology and reports.
5. Admission
IP registration, bed, ward and room allocation.
6. Treatment
Rounds, nursing, medication and treatment chart.
7. Pharmacy
Dispense with stock, batch and expiry control.
8. Billing
OP/IP packages, insurance and payments.
9. Discharge
Summary, final bill, medicines and follow-up.
10. Post-care
Portal, reminders, feedback and CRM.
OPD & consultation
Queue, notes and orders on one outpatient visit.
IPD & ward care
Beds, nursing and treatment charts stay linked.
Pharmacy & lab
Dispense and diagnostics feed the same chart.
Key modules
Clinical and front-office hospital modules.
Core SmartHospital modules for multi-speciality and nursing-home operations.
Care + operations
- ✓One UHID across OPD, IPD, pharmacy and billing
- ✓Orders and results visible to the ordering clinician
- ✓TPA pre-auth and claims beside the episode
- ✓MIS dashboards for clinical and financial leads
Patient management
Registration, UHID and EMR on one identity.
OPD management
Consultation and prescription workflow.
IPD & bed management
Admission, ward, bed and transfer.
Billing & accounts
Patient, package and insurance billing.
Laboratory
Lab orders, results and device integration.
Radiology & imaging
RIS/PACS — X-Ray, CT, MRI and reports.
Pharmacy
Inventory, dispensing and stock control.
OT & procedures
Scheduling, OT and anesthesia.
Emergency / casualty
Triage, treatment and emergency billing.
Appointment & queue
Online, walk-in and token management.
Insurance & TPA
Pre-auth, claims and settlement.
Reports & analytics
Clinical, financial and operational MIS.
Full ERP scope
Additional connected modules.
Recommended modules for complete SmartConnect Hospital ERP coverage beyond the core patient flow.
ICU management
Critical care beds, monitors and clinical notes.
Blood bank
Stock, cross-match and issue to wards and OT.
Nursing station
Ward board, medication and care plans.
Ambulance
Dispatch, transfer and emergency intake.
CSSD
Sterile supply, instrument sets and turnaround.
Housekeeping
Room readiness, cleaning and bed turnover.
Diet & kitchen
Diet orders linked to ward and discharge.
Biomedical equipment
Asset register, maintenance and calibration.
HRMS & payroll
Staff, roster, attendance and salary.
Finance & purchase
Procurement, payables and hospital accounts.
Inventory control
Stores, pharmacy stock and consumables.
MIS, BI & AI analytics
Dashboards and AI-assisted operational insight.
Why it matters
Outcomes clinical and admin teams feel.
- ✓Digital patient journey from appointment to post-discharge
- ✓Integrated hospital operations — clinical and non-clinical
- ✓Real-time clinical and financial insights
- ✓Secure, compliant and scalable platform
- ✓On-premises or cloud deployment
Also covers
UHIDQR / barcodeEMRRIS / PACSTPAOTICUBlood bankCSSDHRMSBIAI analytics
Module process
How the journey runs day to day.
Each stage follows a working sequence so the next team inherits a clean record.
Registration & UHID
Every visit starts with a lasting patient identity.
- Capture demographics and ID proof.
- Create or match the UHID.
- Attach QR/barcode and history.
- Open the visit for OPD or admission.
OPD consultation
Queue to prescription without a second register.
- Token and clinic queue.
- Consultation notes and vitals.
- Prescription and referrals.
- Raise lab, radiology or pharmacy orders.
Diagnostics
Orders return as actionable reports.
- Receive lab or radiology order.
- Collect sample or perform scan.
- Publish results to the chart.
- Notify the ordering clinician.
IPD treatment & pharmacy
Ward care and medicines stay on one admission.
- Allocate bed and ward.
- Capture rounds, nursing and treatment chart.
- Dispense with batch and expiry control.
- Prepare discharge clearance.
Billing, insurance & discharge
Settlement closes the clinical episode cleanly.
- Apply OP/IP packages and items.
- Run TPA pre-auth and claims where needed.
- Final bill, medicines and summary.
- Open post-discharge reminders and CRM.
Connected hospital services
OT, ICU, blood bank and support services share the same ERP.
- Schedule OT or ICU bed from the admission.
- Issue blood, CSSD sets or diet orders.
- Track ambulance, housekeeping and biomedical jobs.
- Roll activity into MIS and BI dashboards.
Healthcare · industry SEO map
Hospital ERP for Chennai and Tamil Nadu healthcare.
OPD, IPD, pharmacy and TPA — SmartHospital.
Multi-speciality hospitals
Patient journey, OT, ICU and billing in one ERP.
Pharmacy & lab
Stock, orders and results linked to the encounter.
TPA & MIS
Claims-minded workflows and management reports.
Competitor intent
Hospital management software Chennai / Hospital ERP Tamil Nadu → SmartHospital.
Tamil Nadu hubs Chennai · Coimbatore · Tiruppur · Madurai · Trichy · Salem · Hosur · Tuticorin · Erode · Karur — plus UAE and Saudi Arabia. Full industry map
Next step
Talk to Inovatiq about SmartConnect Hospital ERP.
Call +91 98409 54551 or send an enquiry. Shafeek Rahman A, CEO, and the team are based in T. Nagar, Chennai.